Billing

Billing is per organization. Organization admins manage the plan on the Billing page of the developer portal: upgrade through checkout, then use Manage Billing to change the plan, update the payment method, download invoices, or cancel.

Account credit

Alter can add credit to an organization’s account, for example a launch or make-good credit agreed with the Alter team. Credit is applied automatically to the organization’s invoices, the plan fee and any usage charges alike, before the card on file is charged.

• Credit can be added before the organization has a paid plan. It covers the first invoice when the organization subscribes, and any remainder carries over to the invoices after it.
• The card is charged only for the amount an invoice exceeds the remaining credit.
• While credit remains, the Billing page shows the amount left.

To request credit, or to ask about a credit already granted, contact the Alter team.