HighLevel: Get message by message id

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Operation gohighlevel.get_message

Provider route: GET /conversations/messages/{id}. Alter supplies the connection’s credentials and routing.

Call through Alter

Install @alter-ai/sdk @alter-ai/gohighlevel with npm, or alter-sdk-gohighlevel with pip. Supply your connected customer’s grant ID and the arguments described below.

import { App } from "@alter-ai/sdk";
import { HighLevelIntegration } from "@alter-ai/gohighlevel";

async function execute(input: Parameters<HighLevelIntegration["conversations"]["getMessage"]>[0]) {
  const app = new App({ apiKey: process.env.ALTER_API_KEY! });
  try {
    const provider = new HighLevelIntegration(app, { grantId: process.env.PROVIDER_GRANT_ID! });
    const call = await provider.conversations.getMessage(input);
    const result = await call.wait();
    return result.bodyJson();
  } finally {
    await app.close();
  }
}

import os
from alter_sdk import App
from alter_sdk_gohighlevel import HighLevelIntegration

async def execute(arguments):
    async with App(api_key=os.environ["ALTER_API_KEY"]) as app:
        provider = HighLevelIntegration(app, {"grant_id": os.environ["PROVIDER_GRANT_ID"]})
        call = await provider.conversations.get_message(arguments)
        result = await call.wait()
        return result.body_json()

Input

Field	Type	Presence	Description and constraints
$	object	Root	Additional keys: not allowed
path	object	Required within parent	Additional keys: not allowed
path.id	string	Required within parent

Response

Response media type: application/json. The table describes the pinned successful response. Referenced models link to their complete fields.

Field	Type	Presence	Description and constraints
$	Model	Root	Expand Get message by message id — response body

Referenced models: Get message by message id — response body

Schemas

Get message by message id — response body

Field	Type	Presence	Description and constraints
$	object	Root
attachments	array	Optional	An array of attachment URLs. Attachments will be empty for Call and Voicemails, type 1 and 10. Please use get call recording API to fetch call recording and voicemails.
attachments[]	string	Each item
body	string	Optional	Body content of the message
chatWidgetId	string	Optional	Chat Widget Id
contactId	string	Required within parent	Contact ID associated with the message
contentType	string	Required within parent	Content type of the message body
conversationId	string	Required within parent	Conversation ID associated with the message
conversationProviderId	string	Optional	Conversation Provider Id
dateAdded	string	Required within parent	Timestamp when the message was created
direction	string	Required within parent	Direction of the message Known values: inbound, outbound
id	string	Required within parent	Unique identifier for the message
locationId	string	Required within parent	Location ID associated with the message
messageType	string	Required within parent	Type of the message as a string Known values: TYPE_CALL, TYPE_SMS, TYPE_RCS, TYPE_EMAIL, TYPE_SMS_REVIEW_REQUEST, TYPE_WEBCHAT, TYPE_SMS_NO_SHOW_REQUEST, TYPE_CAMPAIGN_SMS, TYPE_CAMPAIGN_CALL, TYPE_CAMPAIGN_EMAIL, TYPE_CAMPAIGN_VOICEMAIL, TYPE_FACEBOOK, TYPE_CAMPAIGN_FACEBOOK, TYPE_CAMPAIGN_MANUAL_CALL, TYPE_CAMPAIGN_MANUAL_SMS, TYPE_GMB, TYPE_CAMPAIGN_GMB, TYPE_REVIEW, TYPE_INSTAGRAM, TYPE_WHATSAPP, TYPE_CUSTOM_SMS, TYPE_CUSTOM_EMAIL, TYPE_CUSTOM_PROVIDER_SMS, TYPE_CUSTOM_PROVIDER_EMAIL, TYPE_IVR_CALL, TYPE_ACTIVITY_CONTACT, TYPE_ACTIVITY_INVOICE, TYPE_ACTIVITY_PAYMENT, TYPE_ACTIVITY_OPPORTUNITY, TYPE_LIVE_CHAT, TYPE_LIVE_CHAT_INFO_MESSAGE, TYPE_ACTIVITY_APPOINTMENT, TYPE_FACEBOOK_COMMENT, TYPE_INSTAGRAM_COMMENT, TYPE_CUSTOM_CALL, TYPE_INTERNAL_COMMENT, TYPE_ACTIVITY_EMPLOYEE_ACTION_LOG, TYPE_TIKTOK, TYPE_TIKTOK_COMMENT, TYPE_ACTIVITY_WHATSAPP, TYPE_FORM_SUBMISSION, TYPE_SMS_REACTION
meta	Model	Optional	Expand Get message by message id — response body — meta Additional metadata associated with the message
source	string	Optional	Message source Known values: workflow, bulk_actions, campaign, api, app
status	string	Optional	Delivery status of the message Known values: connected, delivered, failed, opened, pending, read, scheduled, sent, undelivered, clicked, opt_out, queued
type	JSON	Required within parent
type (anyOf 1)	number	Alternative	Numeric message type code
type (anyOf 2)	string	Alternative	Pattern: ^-?[0-9]+(?:\.[0-9]+)?(?:[eE][+-]?[0-9]+)?$
userId	string	Optional	User Id

Referenced models: Get message by message id — response body — meta

Get message by message id — response body — meta

Field	Type	Presence	Description and constraints
$	object	Root
callDuration	string	Optional	Call duration in seconds
callStatus	string	Optional	Call status - can be pending, completed, answered, busy, no-answer, failed, canceled, or voicemail Known values: pending, completed, answered, busy, no-answer, failed, canceled, voicemail
email	object	Optional	meta will contain email, for message type 3 (email). messageIds is list of all email message ids under the message thread

Policy, approvals and errors

SDK function policy ID: gohighlevel.get_message. Catalog operation: get-message. Rules can name either ID; function rules distinguish managed calls and conservatively cover raw calls sharing the route. Existing grant permissions and policy rules apply. wait() returns an immediate result or waits for a required approval; it never approves the request itself. Persist the approval ID to resume after a restart.

Provider errors retain their response; JSON decoding raises ProviderAPIError for provider failures. ManagedOperationError identifies contract/input/retention errors. See error handling and provider-specific behavior. Sensitive input may be refused before approval storage. A decoding error never resubmits a write.

Required provider scopes: ["conversations/message.readonly"]

Pinned headers: {"Version": "v3"}

Official provider source