HubSpot: Update assignee

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Operation hubspot.conversations_threads_update_assignee

Provider route: PUT /conversations/conversations/2026-09/threads/{threadId}/assignee. Alter supplies the connection’s credentials and routing.

Call through Alter

Install @alter-ai/sdk @alter-ai/hubspot with npm, or alter-sdk-hubspot with pip. Supply your connected customer’s grant ID and the arguments described below.

import { App } from "@alter-ai/sdk";
import { HubSpotIntegration } from "@alter-ai/hubspot";

async function execute(input: Parameters<HubSpotIntegration["conversations"]["threadsUpdateAssignee"]>[0]) {
  const app = new App({ apiKey: process.env.ALTER_API_KEY! });
  try {
    const provider = new HubSpotIntegration(app, { grantId: process.env.PROVIDER_GRANT_ID! });
    const call = await provider.conversations.threadsUpdateAssignee(input);
    const result = await call.wait();
    return result.bodyJson();
  } finally {
    await app.close();
  }
}

import os
from alter_sdk import App
from alter_sdk_hubspot import HubSpotIntegration

async def execute(arguments):
    async with App(api_key=os.environ["ALTER_API_KEY"]) as app:
        provider = HubSpotIntegration(app, {"grant_id": os.environ["PROVIDER_GRANT_ID"]})
        call = await provider.conversations.threads_update_assignee(arguments)
        result = await call.wait()
        return result.body_json()

Input

Field	Type	Presence	Description and constraints
$	object	Root	Additional keys: not allowed
path	object	Required within parent	Additional keys: not allowed
path.threadId	integer	Required within parent	Format: int64
body	Model	Required within parent	Expand Update assignee — request body — body

Referenced models: Update assignee — request body — body

Response

Response media type: application/json. The table describes the pinned successful response. Referenced models link to their complete fields.

Field	Type	Presence	Description and constraints
$	Model	Root	Expand Update thread — response body

Referenced models: Update thread — response body

Schemas

Update thread — response body

Field	Type	Presence	Description and constraints
$	object	Root
archived	boolean	Required within parent	A boolean indicating whether the thread is archived.
assignedTo	string	Optional	The identifier of the user to whom the thread is assigned.
associatedContactId	string	Required within parent	The identifier of the contact associated with the thread.
closedAt	string	Optional	The date and time when the thread was closed, in ISO 8601 format. Format: date-time
createdAt	string	Required within parent	The date and time when the thread was created, in ISO 8601 format. Format: date-time
id	string	Required within parent	The unique identifier for the conversation thread.
inboxId	string	Required within parent	The identifier of the inbox where the thread is located.
latestMessageReceivedTimestamp	string	Optional	The date and time when the latest message was received, in ISO 8601 format. Format: date-time
latestMessageSentTimestamp	string	Optional	The date and time when the latest message was sent, in ISO 8601 format. Format: date-time
latestMessageTimestamp	string	Optional	The date and time of the latest message in the thread, in ISO 8601 format. Format: date-time
originalChannelAccountId	string	Required within parent	The identifier of the original channel account associated with the thread.
originalChannelId	string	Required within parent	The identifier of the original channel where the thread was initiated.
spam	boolean	Required within parent	A boolean indicating whether the thread is marked as spam.
status	string	Required within parent	The current status of the thread. Valid values include 'OPEN' and 'CLOSED'. Known values: CLOSED, OPEN
threadAssociations	Model	Optional	Expand Update thread — response body — thread Associations

Referenced models: Update thread — response body — thread Associations

Update assignee — request body — body

Field	Type	Presence	Description and constraints
$	object	Root
actorId	string	Required within parent	The unique identifier of the actor to be assigned to the thread. It is a required string property.

Update thread — response body — thread Associations

Field	Type	Presence	Description and constraints
$	object	Root
associatedTicketId	string	Optional	The unique identifier for the associated ticket, represented as a string.

Policy, approvals and errors

SDK function policy ID: hubspot.conversations_threads_update_assignee. Catalog operation: conversations_threads_update_assignee. Rules can name either ID; function rules distinguish managed calls and conservatively cover raw calls sharing the route. Existing grant permissions and policy rules apply. wait() returns an immediate result or waits for a required approval; it never approves the request itself. Persist the approval ID to resume after a restart.

Provider errors retain their response; JSON decoding raises ProviderAPIError for provider failures. ManagedOperationError identifies contract/input/retention errors. See error handling and provider-specific behavior. Sensitive input may be refused before approval storage. A decoding error never resubmits a write.

Required provider scopes: ["conversations.write"]

Official provider source