HubSpot: Create — tickets create Ticket

← Tickets operations · Get started

Operation hubspot.tickets_create_ticket

Provider route: POST /crm/objects/2026-09/tickets. Alter supplies the connection’s credentials and routing.

Call through Alter

Install @alter-ai/sdk @alter-ai/hubspot with npm, or alter-sdk-hubspot with pip. Supply your connected customer’s grant ID and the arguments described below.

import { App } from "@alter-ai/sdk";
import { HubSpotIntegration } from "@alter-ai/hubspot";

async function execute(input: Parameters<HubSpotIntegration["tickets"]["createTicket"]>[0]) {
  const app = new App({ apiKey: process.env.ALTER_API_KEY! });
  try {
    const provider = new HubSpotIntegration(app, { grantId: process.env.PROVIDER_GRANT_ID! });
    const call = await provider.tickets.createTicket(input);
    const result = await call.wait();
    return result.bodyJson();
  } finally {
    await app.close();
  }
}

import os
from alter_sdk import App
from alter_sdk_hubspot import HubSpotIntegration

async def execute(arguments):
    async with App(api_key=os.environ["ALTER_API_KEY"]) as app:
        provider = HubSpotIntegration(app, {"grant_id": os.environ["PROVIDER_GRANT_ID"]})
        call = await provider.tickets.create_ticket(arguments)
        result = await call.wait()
        return result.body_json()

Input

Field	Type	Presence	Description and constraints
$	object	Root	Additional keys: not allowed
body	Model	Required within parent	Expand Create — tickets create Ticket — request body — body

Referenced models: Create — tickets create Ticket — request body — body

Response

Response media type: application/json. The table describes the pinned successful response. Referenced models link to their complete fields.

Field	Type	Presence	Description and constraints
$	Model	Root	Expand Create — tickets create Ticket — response body

Referenced models: Create — tickets create Ticket — response body

Schemas

Create — tickets create Ticket — response body

Field	Type	Presence	Description and constraints
$	object	Root	A simple public object.
archived	boolean	Required within parent	A boolean indicating whether this object is archived.
archivedAt	string	Optional	The date and time when this object was archived, in ISO 8601 format. Format: date-time
createdAt	string	Required within parent	The date and time when this object was created, in ISO 8601 format. Format: date-time
id	string	Required within parent	The unique identifier for this object, represented as a string.
objectWriteTraceId	string	Optional	A string used for tracing the write operations on this object.
properties	object	Required within parent	A map of property names to their current values, where each value is a string. Additional keys: see wildcard field
properties.*	string	Additional keys
propertiesWithHistory	object	Optional	A map of property names to arrays of historical values, each with a timestamp and source information. Additional keys: see wildcard field
propertiesWithHistory.*	array	Additional keys
propertiesWithHistory.*[]	Model	Each item	Expand Read — tickets get Ticket — response body — properties With History value item
updatedAt	string	Required within parent	The date and time when this object was last updated, in ISO 8601 format. Format: date-time
url	string	Optional	A string representing the URL of this object.
warnings	array	Optional	An array of warnings related to this object, each containing a category, message, and context.
warnings[]	Model	Each item	Expand Read — fees get Fee — response body — warnings item

Referenced models: Read — fees get Fee — response body — warnings item, Read — tickets get Ticket — response body — properties With History value item

Create — tickets create Ticket — request body — body

Field	Type	Presence	Description and constraints
$	object	Root	Is the input object used to create a new CRM object, containing the properties to be set and optional associations to link the new record with other CRM objects.
associations	array	Required within parent	An array of associations that link this object to other objects. Each association is defined by a 'PublicAssociationsForObject' schema.
associations[]	Model	Each item	Expand Create — tickets create Ticket — request body — body associations item
properties	object	Required within parent	An object containing key-value pairs where keys are property names and values are the property values. Each property is a string. Additional keys: see wildcard field
properties.*	string	Additional keys

Referenced models: Create — tickets create Ticket — request body — body associations item

Read — fees get Fee — response body — warnings item

Field	Type	Presence	Description and constraints
$	object	Root	Represents a warning message related to a public object in HubSpot, providing details about the nature and context of the warning.
category	string	Required within parent	A string indicating the category of the warning.
context	object	Required within parent	An object providing additional context for the warning, with string properties. Additional keys: see wildcard field
context.*	string	Additional keys
message	string	Required within parent	A string containing the warning message.

Read — tickets get Ticket — response body — properties With History value item

Field	Type	Presence	Description and constraints
$	object	Root	Property model that includes timestamp.
sourceId	string	Optional	The unique identifier of the source from which the value was obtained. It is a string.
sourceLabel	string	Optional	A label describing the source from which the value was obtained. It is a string.
sourceType	string	Required within parent	The type of source from which the value was obtained. It is a string.
timestamp	string	Required within parent	The date and time when the value was recorded, in ISO 8601 format. Format: date-time
updatedByUserId	JSON	Optional
updatedByUserId (anyOf 1)	integer	Alternative	The ID of the user who last updated the value. It is an integer. Format: int32
updatedByUserId (anyOf 2)	string	Alternative	Pattern: ^-?[0-9]+(?:\.[0-9]+)?(?:[eE][+-]?[0-9]+)?$
value	string	Required within parent	The value associated with the timestamp. It is a string.

Create — tickets create Ticket — request body — body associations item

Field	Type	Presence	Description and constraints
$	object	Root	Represents the associations for a specific object in HubSpot, detailing the types of associations and the related objects involved.
to	Model	Required within parent	Expand Read batch objects — carts batch Get Carts — request body — body inputs item
types	array	Required within parent	An array of association specifications that define the types of associations between the objects. Each item in the array is an AssociationSpec object.
types[]	Model	Each item	Expand Create meeting — request body — body associations item types item

Referenced models: Read batch objects — carts batch Get Carts — request body — body inputs item, Create meeting — request body — body associations item types item

Read batch objects — carts batch Get Carts — request body — body inputs item

Field	Type	Presence	Description and constraints
$	object	Root	Contains the Id of a Public Object
id	string	Required within parent	A string representing the unique identifier for the object.

Create meeting — request body — body associations item types item

Field	Type	Presence	Description and constraints
$	object	Root	Defines the type, direction, and details of the relationship between two CRM objects.
associationCategory	string	Required within parent	A string indicating the category of the association. Valid values include 'HUBSPOT_DEFINED', 'USER_DEFINED', 'INTEGRATOR_DEFINED', and 'WORK'. One of: HUBSPOT_DEFINED, INTEGRATOR_DEFINED, USER_DEFINED, WORK
associationTypeId	integer	Required within parent	An integer representing the unique identifier for the type of association. Format: int32

Policy, approvals and errors

SDK function policy ID: hubspot.tickets_create_ticket. Catalog operation: tickets_create_ticket. Rules can name either ID; function rules distinguish managed calls and conservatively cover raw calls sharing the route. Existing grant permissions and policy rules apply. wait() returns an immediate result or waits for a required approval; it never approves the request itself. Persist the approval ID to resume after a restart.

Provider errors retain their response; JSON decoding raises ProviderAPIError for provider failures. ManagedOperationError identifies contract/input/retention errors. See error handling and provider-specific behavior. Sensitive input may be refused before approval storage. A decoding error never resubmits a write.

Required provider scopes: ["crm.objects.tickets.write"]

Official provider source