← Charges operations · All schemas
Post Charges Charge Dispute — request body — body evidence
| Field | Type | Presence | Description and constraints |
|---|
$ | object | Root | Evidence to upload, to respond to a dispute. Updating any field in the hash will submit all fields in the hash for review. The combined character count of all fields is limited to 150,000. |
access_activity_log | string | Optional | Maximum length: 20000 |
billing_address | string | Optional | Maximum length: 5000 |
cancellation_policy | string | Optional | |
cancellation_policy_disclosure | string | Optional | Maximum length: 20000 |
cancellation_rebuttal | string | Optional | Maximum length: 20000 |
customer_communication | string | Optional | |
customer_email_address | string | Optional | Maximum length: 5000 |
customer_name | string | Optional | Maximum length: 5000 |
customer_purchase_ip | string | Optional | Maximum length: 5000 |
customer_signature | string | Optional | |
duplicate_charge_documentation | string | Optional | |
duplicate_charge_explanation | string | Optional | Maximum length: 20000 |
duplicate_charge_id | string | Optional | Maximum length: 5000 |
enhanced_evidence | JSON | Optional | |
enhanced_evidence (anyOf 1) | Model | Alternative | Expand Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance |
enhanced_evidence (anyOf 2) | string | Alternative | One of: |
product_description | string | Optional | Maximum length: 20000 |
receipt | string | Optional | |
refund_policy | string | Optional | |
refund_policy_disclosure | string | Optional | Maximum length: 20000 |
refund_refusal_explanation | string | Optional | Maximum length: 20000 |
service_date | string | Optional | Maximum length: 5000 |
service_documentation | string | Optional | |
shipping_address | string | Optional | Maximum length: 5000 |
shipping_carrier | string | Optional | Maximum length: 5000 |
shipping_date | string | Optional | Maximum length: 5000 |
shipping_documentation | string | Optional | |
shipping_tracking_number | string | Optional | Maximum length: 5000 |
uncategorized_file | string | Optional | |
uncategorized_text | string | Optional | Maximum length: 20000 |
Referenced models: Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance
Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance
Referenced models: Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance visa compelling evidence 3
Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance visa compelling evidence 3
Referenced models: Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance visa compelling evidence 3 disputed transaction, Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance visa compelling evidence 3 prior undisputed transactions item
Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance visa compelling evidence 3 disputed transaction
| Field | Type | Presence | Description and constraints |
|---|
$ | object | Root | |
customer_account_id | JSON | Optional | |
customer_account_id (anyOf 1) | string | Alternative | Maximum length: 5000 |
customer_account_id (anyOf 2) | string | Alternative | One of: |
customer_device_fingerprint | JSON | Optional | |
customer_device_fingerprint (anyOf 1) | string | Alternative | Maximum length: 5000 |
customer_device_fingerprint (anyOf 2) | string | Alternative | One of: |
customer_device_id | JSON | Optional | |
customer_device_id (anyOf 1) | string | Alternative | Maximum length: 5000 |
customer_device_id (anyOf 2) | string | Alternative | One of: |
customer_email_address | JSON | Optional | |
customer_email_address (anyOf 1) | string | Alternative | Maximum length: 5000 |
customer_email_address (anyOf 2) | string | Alternative | One of: |
customer_purchase_ip | JSON | Optional | |
customer_purchase_ip (anyOf 1) | string | Alternative | Maximum length: 5000 |
customer_purchase_ip (anyOf 2) | string | Alternative | One of: |
merchandise_or_services | string | Optional | One of: merchandise, services |
product_description | JSON | Optional | |
product_description (anyOf 1) | string | Alternative | Maximum length: 5000 |
product_description (anyOf 2) | string | Alternative | One of: |
shipping_address | Model | Optional | Expand Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance visa compelling evidence 3 disputed transaction shipping address |
Referenced models: Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance visa compelling evidence 3 disputed transaction shipping address
Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance visa compelling evidence 3 disputed transaction shipping address
| Field | Type | Presence | Description and constraints |
|---|
$ | object | Root | |
city | JSON | Optional | |
city (anyOf 1) | string | Alternative | Maximum length: 5000 |
city (anyOf 2) | string | Alternative | One of: |
country | JSON | Optional | |
country (anyOf 1) | string | Alternative | Maximum length: 5000 |
country (anyOf 2) | string | Alternative | One of: |
line1 | JSON | Optional | |
line1 (anyOf 1) | string | Alternative | Maximum length: 5000 |
line1 (anyOf 2) | string | Alternative | One of: |
line2 | JSON | Optional | |
line2 (anyOf 1) | string | Alternative | Maximum length: 5000 |
line2 (anyOf 2) | string | Alternative | One of: |
postal_code | JSON | Optional | |
postal_code (anyOf 1) | string | Alternative | Maximum length: 5000 |
postal_code (anyOf 2) | string | Alternative | One of: |
state | JSON | Optional | |
state (anyOf 1) | string | Alternative | Maximum length: 5000 |
state (anyOf 2) | string | Alternative | One of: |
Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance visa compelling evidence 3 prior undisputed transactions item
| Field | Type | Presence | Description and constraints |
|---|
$ | object | Root | |
charge | string | Required within parent | Maximum length: 5000 |
customer_account_id | JSON | Optional | |
customer_account_id (anyOf 1) | string | Alternative | Maximum length: 5000 |
customer_account_id (anyOf 2) | string | Alternative | One of: |
customer_device_fingerprint | JSON | Optional | |
customer_device_fingerprint (anyOf 1) | string | Alternative | Maximum length: 5000 |
customer_device_fingerprint (anyOf 2) | string | Alternative | One of: |
customer_device_id | JSON | Optional | |
customer_device_id (anyOf 1) | string | Alternative | Maximum length: 5000 |
customer_device_id (anyOf 2) | string | Alternative | One of: |
customer_email_address | JSON | Optional | |
customer_email_address (anyOf 1) | string | Alternative | Maximum length: 5000 |
customer_email_address (anyOf 2) | string | Alternative | One of: |
customer_purchase_ip | JSON | Optional | |
customer_purchase_ip (anyOf 1) | string | Alternative | Maximum length: 5000 |
customer_purchase_ip (anyOf 2) | string | Alternative | One of: |
product_description | JSON | Optional | |
product_description (anyOf 1) | string | Alternative | Maximum length: 5000 |
product_description (anyOf 2) | string | Alternative | One of: |
shipping_address | Model | Optional | Expand Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance visa compelling evidence 3 disputed transaction shipping address |
Referenced models: Post Charges Charge Dispute — request body — body evidence enhanced evidence mastercard compliance, visa compelling evidence 3, visa compliance visa compelling evidence 3 disputed transaction shipping address